VitalForce Tracker Privacy Policy
Effective Date: August 3, 2026
Last Updated: August 3, 2026
1. Scope
This Privacy Policy applies to VitalForce Tracker ("VitalForce"), a private employee operations application developed and maintained by Neuralis for Pro Power Clean, Inc. ("Pro Power Clean" or "PPC").
Pro Power Clean determines how employee and operational information is used. Neuralis processes information to develop, host, secure, maintain, and support VitalForce on Pro Power Clean's behalf.
VitalForce is intended only for authorized Pro Power Clean employees and approved devices. It is not a public consumer service.
2. Information VitalForce Processes
Device Credentials and Configuration
VitalForce processes the Device ID and API Token assigned by Pro Power Clean. The API Token authenticates the device with VitalForce services. The app also stores operational configuration, tracking status, service addresses, app version, platform, and a device-level identifier when needed.
Work Tracking and Operational Telemetry
When an employee taps Start Tracking, VitalForce processes operational telemetry that may include:
- Precise latitude and longitude
- Location accuracy and speed
- Date and time
- Accelerometer and gyroscope measurements
- Vertical movement
- Step counts
- Sensor capabilities
- Battery level
- App version and platform
- Travel-window indicators
- Raw and smoothed VitalScore values
Tracking data may be temporarily stored on the device until it can be uploaded. Tracking may continue while the app is in the background. Tapping Stop Tracking ends active tracking.
VitalScore is an internal operational activity metric. It is not a medical measurement, diagnosis, treatment recommendation, or health assessment.
Operational and Security Events
While tracking is active, VitalForce may record events such as:
- Network connectivity becoming available or unavailable
- Location services becoming enabled or disabled
- Location permission being granted or revoked
- The app entering the background or returning to the foreground
- Associated timestamps, Device ID, location, and battery status
These events support operational reliability, security, troubleshooting, and investigation of interrupted tracking.
Supervisor Contact
VitalForce sends the assigned Device ID to retrieve the current supervisor, manager, telephone numbers, and operational report address. The returned contact information is displayed to the employee.
Reports and Attachments
Employees may prepare operational reports containing:
- Assigned Device ID
- Employee-entered report text
- Up to ten optional photographs
VitalForce hands the report to Apple Mail or an employee-selected iOS sharing application. The report is transmitted only if the employee completes the send action. The selected mail or sharing provider processes the report under its own terms and privacy practices.
Policy Questions
The Policy Questions feature processes:
- Assigned Device ID
- Chat session title
- Employee-entered questions
- Generated responses and source citations
- Session timestamps and technical metadata
Policy-chat sessions are configured to expire after 90 days. Expired sessions are no longer available for continued use in the app. Associated records, backups, and audit information may be retained longer when reasonably necessary for security, legal, employment, troubleshooting, or recordkeeping purposes.
Policy questions are currently processed through a Neuralis-operated, self-hosted AI service. They are not sent to a public third-party AI provider. If that processing arrangement changes, this policy will be updated and any required notice or permission will be obtained.
Time-Off Requests
The Time Off feature displays an authorized Monday.com WorkForm. Information submitted through that form may include:
- Employee full name
- Email address
- Telephone number
- Employment anniversary date
- Requested start and end dates
- Paid, unpaid, mixed, or cash-out request type
- Requested paid days
- Eligibility and accrued-time answers
- Employee-entered request details
- Optional supporting documents
Monday.com processes this information as a service provider used by Pro Power Clean.
Work-Time Calculator
The Work Time Calculator processes start time, crew size, and maximum man-hours locally on the device. These calculator values are not transmitted to VitalForce services.
Support Information
If an employee voluntarily exports logs or contacts support, Pro Power Clean or Neuralis may receive the information the employee includes in that request. Application logs are not automatically sent through the support page.
3. How Information Is Used
Pro Power Clean and Neuralis use VitalForce information to:
- Authenticate authorized devices
- Provide employee work-tracking functions
- Measure and analyze operational activity
- Calculate VitalScore
- Support staffing, routing, scheduling, and operational decisions
- Display supervisor and manager contacts
- Prepare employee reports
- Process time-off requests
- Answer company-policy questions
- Detect interrupted tracking and operational security events
- Troubleshoot and maintain the app and its services
- Protect Pro Power Clean employees, systems, and business information
- Satisfy employment, safety, legal, and recordkeeping obligations
4. How Information Is Shared
Information may be available to:
- Authorized Pro Power Clean managers, administrators, and personnel
- Neuralis personnel and systems supporting VitalForce
- Infrastructure, network, hosting, email, and security providers used to operate VitalForce
- Monday.com for the Time Off WorkForm
- Apple Mail or another employee-selected sharing provider when the employee sends a report
- Government or legal authorities when disclosure is required by law or necessary to protect rights, safety, or security
Service providers handling VitalForce information are required to protect it consistently with this policy and applicable requirements.
Pro Power Clean and Neuralis do not sell VitalForce information. VitalForce does not display advertising, share information with data brokers, or use employee information for cross-app or cross-website advertising tracking.
5. Data Retention
Operational telemetry, security events, reports, and employment-related submissions are retained only as reasonably necessary for Pro Power Clean's employment, operational, safety, security, legal, and recordkeeping requirements.
Policy-chat sessions expire after 90 days, although associated audit, backup, or security records may persist longer when reasonably necessary.
Information stored locally may remain until it is uploaded, removed by the app, reconfigured, or deleted when the app or device data is erased.
A deletion request does not require Pro Power Clean to delete records that must be retained for legal, employment, security, contractual, or legitimate business purposes.
6. Employee Choices and Controls
Employees may:
- Start and stop active work tracking
- Manage Location, Motion & Fitness, Camera, Photo Library, and Notification permissions through iOS Settings
- Choose whether to attach photographs to reports
- Choose whether to complete and send a report
- Choose whether to submit a time-off form
- Request access, correction, or deletion of eligible information
Disabling a permission may prevent the related VitalForce feature from operating. Employees should contact Pro Power Clean regarding workplace requirements or questions about assigned-device use.
7. Security
VitalForce uses authentication, access controls, encrypted network connections, and operational safeguards intended to protect information. No electronic storage or transmission method can guarantee absolute security.
Employees must protect their Device ID and API Token and report a lost device or suspected credential exposure promptly.
8. Children's Privacy
VitalForce is a private employee application and is not directed to children under 13. It is not offered for public registration or consumer use.
9. Changes to This Policy
This policy may be updated when VitalForce functionality, service providers, legal requirements, or data practices change. The effective date and last-updated date will be revised when changes are published.
10. Contact and Privacy Requests
Neuralis, LLC. 506 Partridge Place
Boise, Idaho 83713
Email: Support@NeuralisAI.com
Telephone: 208-761-1377